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nuroPower

Refund policy

Effective November 12, 2026

Draft. This page is waiting on the client's legal review.

This policy explains when you can get your money back for a founding membership or a founding foursome. It's part of our Terms of Service.

1. Founding membership

  • Your membership starts on the day member access opens, not on the day you pay.
  • If your membership hasn't started yet, you can get a full refund within 30 days of paying.
  • Once your membership has started, we don't refund the year you're in. If you cancel, you keep access until the end of that year.
  • Your membership renews automatically each year at $149. We email you a reminder at least 30 days before each renewal, so you have time to cancel. We don't refund a renewal once it's charged.

2. Founding foursome

  • A founding foursome is a one-time payment of $396 for four founding memberships, $99 each. It doesn't renew automatically, so there is no later charge to refund. After 12 months, each member can continue by buying a membership at the current price.
  • If the memberships haven't started yet, the buyer can get a full refund of $396 within 30 days of paying. This cancels all four memberships, including any a friend has already claimed. We'll email each friend who claimed one.
  • Once the memberships have started, we don't refund the foursome, including any membership that wasn't claimed.
  • Only the buyer can ask for a foursome refund, and the money goes back to the buyer.

3. Golfers 13 to 17

A parent or guardian can ask for a refund for a golfer 13 to 17. The same rules apply.

4. What a refund means

A refund ends the membership it covers, including its founding price. If you join again later, the founding price may no longer be available.

5. How to ask

Email support@nuropower.com from the email address you paid with, and tell us which membership you'd like refunded. We'll confirm by email.

The refund goes back to the card you paid with. Your bank may take 5 to 10 business days to show it.